Grievance Redressal

Grievance Redressal

At GÄRRTEN, we are committed to ensuring a seamless experience for our customers. If you have any concern, complaint, or grievance regarding a product, order, or service, we are here to help and resolve it promptly.

How to raise a grievance

You can reach our Grievance Officer using the details below. Please include your order number and a clear description of your concern so we can assist you faster.

Grievance Officer: H. Sidhu
Company/Legal Entity: BALKRS
Registered Address: 35 Golf Course, Ratanada, Jodhpur, Rajasthan - 342011
Email: sidhu@balkrs.com
Phone: +91-7827-230-230

Our commitment to resolution

We will:

• Acknowledge your complaint within 48 hours of receipt, and
• Resolve your complaint within one month from the date of receipt.

You will receive a reference number when you raise a complaint, which you can use to track its status.